Careers

Job Title:  Family Navigator, Black and African American Families 

Supervisor:  Program Manager of Diversity Outreach 

Pay Range: $22/Hour   

Status: Part-time, flexible hours 

Location: Hybrid  

Position Overview

The Family Navigator for Black and African American Families is responsible for ensuring that we provide the highest quality services to all of our families by accurately representing the rich ethnic, racial, and socioeconomic diversity of the people with Down syndrome in our community. The primary duties of this role include connecting families in an effort to establish a compassionate and supportive community, collaborating with the DSACO team to advocate for families and link them with resources, overseeing relevant groups and events, collecting data to provide feedback on community needs, and assisting with program development. 

Primary Responsibilities

• Actively recruit new families who are not yet involved with DSACO and increase engagement with existing and new minority families. 
• Serve as a liaison between DSACO and existing and new minority families by providing insights, recommendations, and implementation alongside DSACO team. 
• Explore and establish partnerships with community organizations and businesses to enhance and expand collaborative minority outreach efforts. 
• Promote inclusion and recruit participation for DSACO events. 
• Assist in planning, promoting, implementing, and evaluating DSACO-hosted educational seminars and programs for minority families. 
• Respond to calls and emails requesting community linkages and referrals, as well as other requests. 
• Connect and collaborate with other organizations that serve DSACO minority membership. 
• Provide cultural expertise and support to DSACO to expand outreach efforts to intentionally engage new families. 
• Maintain complete documentation on programs, seminars, and events. 
• Represent DSACO at applicable community programs, resource fairs, and networking events. 
• Assist with writing articles for DSACO newsletter. 
• Support DSACO fundraisers and events through assigned duties as needed. 
• Provide updates and reports, on a regular basis, to Program Manager of Diversity Outreach. 
• Attends and participates in professional growth training and conferences as assigned. 

Qualifications

• Passion for the mission and vision of the Down Syndrome Association of Central Ohio. 
• Familiarity and ability to empathize with the developmental disability community. 
• Successful completion of background check and other pre-hire requirements as set forth by the organization and according to state and federal rules and regulations.  
• Ability to use discretion and maintain confidentiality with personal information. 
• Strong communication skills and outstanding ability to maintain and foster relationships across a diverse set of individuals. 
• Capable of working independently as well as part of a team. 
• Ability to effectively and strategically communicate with people with Down syndrome and their families. 
• Ability to maintain clear and organized notes and documentation. 
• Willingness to work outside of normal business hours, including on weekends and nights, as required by events. 

Benefits

• 10 Observed Holidays + time off between Christmas Day and New Year’s Day
• Flexible hybrid work schedule (1 day in office)  
• 403(b) with 3% employer match after 6 months

How to Apply

Don’t meet every qualification? Studies have shown that women, communities of color, and other historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. ElevateDD is committed to fostering a diverse and inclusive workplace. We believe in the value of different experiences, skills, and voices in strengthening our work and achieving our mission. We also strive to have our team reflect the rich ethnic, racial, and socioeconomic diversity of our state. So, if you’re excited about this role and our mission, we strongly encourage you to apply, even if your experience doesn’t align perfectly with every qualification in the job description. You may be just the right candidate for this or other roles!

If you are interested in this position, please send your resume and cover letter to Serra Marshall, HR Manager, at smarshall@elevatedd.org   We look forward to hearing from you!